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Консультация № 18399
17.03.2005, 14:36
0.00 руб.
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2
2
Здравствуйте, уважаемые эксперты! Проблема следующего характера: на некоторых компьютерах нашего предприятия при посылке на печать начинается перезагрузка. Проблема наблюдается на разных машинах, подключенные принтеры тоже разные. Система W2K. Не могу самосьоятельно разобраться в этом, нужна Ваша помощь.
Обсуждение
Неизвестный
17.03.2005, 16:12
общий
это ответ
Здравствуйте, Ильнар Калимуллин!
Слишком мало информации о вашей проблеме...
Для начала в "свойствах системы" -> "дополнительно" ->"загрузка и восстановление"
сними флажок "выполнять автоматическую перезагрузку". Тогда при сбое ты должен увидеть синий экран (bsod) и прочесть код stop-ошибки и имя вызвавшего ошибку системного файла. И с этой информацией задавай нам вопрос опять.
Из практики - была подобная ситуация, когда на нескольких Пк были установлены драйвера к Двум сетевым принтерам, от одного производителя, но разных моделей (Canon 800 и Canon 810). Причем когда принтеры были переустановлены, сначала драйвер младшей модели, потом старшей, все стало Ок.
Слишком мало информации о вашей проблеме...
Для начала в "свойствах системы" -> "дополнительно" ->"загрузка и восстановление"
сними флажок "выполнять автоматическую перезагрузку". Тогда при сбое ты должен увидеть синий экран (bsod) и прочесть код stop-ошибки и имя вызвавшего ошибку системного файла. И с этой информацией задавай нам вопрос опять.
Из практики - была подобная ситуация, когда на нескольких Пк были установлены драйвера к Двум сетевым принтерам, от одного производителя, но разных моделей (Canon 800 и Canon 810). Причем когда принтеры были переустановлены, сначала драйвер младшей модели, потом старшей, все стало Ок.
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