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Консультация № 172149
14.09.2009, 00:15
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В последние месяцы появилась очень неприятная проблема: MS Word 2003 под Windows XP вылетает с ошибкой чуть ли не каждый раз при выходе компа из режима блокирования консоли (скринсейвера). Причем не сразу после ввода пароля, а примерно 30-60 секунд спустя. Работать стало практически невозможно. Отключить автоматическое блокирование консоли не могу по соображениям безопасности.
Совершенно не представляю, каков механизм этого сбоя и с кем именно Word конфликтует. Подозреваю, фирменное ПО монитора Samsung, который купил примерно тогда же. Но может ли такое быть? Или просто очередное обновление MS Office или Windows.
Может, кто-то сталкивался с чем-то похожим или хотя бы есть идеи, в какую сторону копать?
Спасибо!
MS Word 2003 SP-3
Windows XP Pro English SP-2
Совершенно не представляю, каков механизм этого сбоя и с кем именно Word конфликтует. Подозреваю, фирменное ПО монитора Samsung, который купил примерно тогда же. Но может ли такое быть? Или просто очередное обновление MS Office или Windows.
Может, кто-то сталкивался с чем-то похожим или хотя бы есть идеи, в какую сторону копать?
Спасибо!
MS Word 2003 SP-3
Windows XP Pro English SP-2
Обсуждение
Неизвестный
14.09.2009, 07:21
общий
leopoldus:
У меня есть подозрение, что дело отнюдь не в скринсейвере.
Напишите, пожалуйста, какой у Вас антивирус? Исключена ли возможность заражения компьютера вирусом?
Если нет современного обновляемого антивируса, мы напишем, где его можно скачать.
У меня есть подозрение, что дело отнюдь не в скринсейвере.
Напишите, пожалуйста, какой у Вас антивирус? Исключена ли возможность заражения компьютера вирусом?
Если нет современного обновляемого антивируса, мы напишем, где его можно скачать.
Неизвестный
14.09.2009, 13:17
общий
Гуревич Александр Львович:
Я и сам думаю, что дело не в скринсейвере, это я просто от безысходности такую гипотезу выдвинул.
Возможность заражения компьютера вирусом не исключена никогда
Однако в моем случае она довольно мала. Использую Symantec AntiVirus 10.1.6, обновляется ежедневно. Да и потом что же это за вирус такой странный, что на протяжении многих месяцев только и делает, что рушит текущую сессию MS Word, причём исключительно в момент выхода из режима блокировки консоли.
Я и сам думаю, что дело не в скринсейвере, это я просто от безысходности такую гипотезу выдвинул.
Возможность заражения компьютера вирусом не исключена никогда
Однако в моем случае она довольно мала. Использую Symantec AntiVirus 10.1.6, обновляется ежедневно. Да и потом что же это за вирус такой странный, что на протяжении многих месяцев только и делает, что рушит текущую сессию MS Word, причём исключительно в момент выхода из режима блокировки консоли.
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