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Консультация № 165335
19.04.2009, 14:23
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Добрый день!
Мною в одном из магазинов на Горбушке был приобретён телевизор.К сожалению при покупке, понадевшись на порядочность продавца мы не обратили внимание на правильность заполнения гарантийного талона. При приезде домой (около 200 км от места покупки) мы обнаружили полное отсутствие записей в гарантийной книжке. Есть только чек из магазина. Кроме того возникло подозрение, что телевизор находился в эксплуатации( видимо на витрине). При покупке ввиду освещения невозможно было это заметить. поэтому мы оставили запись, что претензий к внешнему виду не имеем. Возможно ли произвести его возврат продавцу или замену на модель не б/у, или возврат денег?. С момента покупки прошло 2 дня. Покупка производилась в присутствии 2 свидетелей ( жена и друг). Как я понимаю на гарантийный ремонт, исходя из вышеперечисленного рассчитывать не придётся.
С уважением, Дмитрий.
Мною в одном из магазинов на Горбушке был приобретён телевизор.К сожалению при покупке, понадевшись на порядочность продавца мы не обратили внимание на правильность заполнения гарантийного талона. При приезде домой (около 200 км от места покупки) мы обнаружили полное отсутствие записей в гарантийной книжке. Есть только чек из магазина. Кроме того возникло подозрение, что телевизор находился в эксплуатации( видимо на витрине). При покупке ввиду освещения невозможно было это заметить. поэтому мы оставили запись, что претензий к внешнему виду не имеем. Возможно ли произвести его возврат продавцу или замену на модель не б/у, или возврат денег?. С момента покупки прошло 2 дня. Покупка производилась в присутствии 2 свидетелей ( жена и друг). Как я понимаю на гарантийный ремонт, исходя из вышеперечисленного рассчитывать не придётся.
С уважением, Дмитрий.
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