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Консультация № 159389
02.02.2009, 10:04
50.00 руб.
0
4
0
Уважаемые эксперты ! Вот такой вопрос :
У технически сложного товара (dvd плеер) выявилась неисправность ,для его замены в течении 15 дней после покупки продавец хочет провести экспертизу качества.
Я потребовал от продавца моего присутствия на экспертизе.
Могу ли я не отдавать товар продавцу ,а прибыть с ним на экспертизу (для чистоты проведения экспертизы)?
У технически сложного товара (dvd плеер) выявилась неисправность ,для его замены в течении 15 дней после покупки продавец хочет провести экспертизу качества.
Я потребовал от продавца моего присутствия на экспертизе.
Могу ли я не отдавать товар продавцу ,а прибыть с ним на экспертизу (для чистоты проведения экспертизы)?
Обсуждение
05.02.2009, 05:35
общий
Законом чётко определено:
"Продавец (изготовитель), уполномоченная организация или уполномоченный индивидуальный предприниматель, импортер обязаны принять товар ненадлежащего качества у потребителя и в случае необходимости провести проверку качества товара. Потребитель вправе участвовать в проверке качества товара".
Т. е. проверка качества проходит в присутствии покупателя, если тот пожелает. Если у продавца возникают сомнения в причинах возникновения недостатка, тот проводит экспертизу. И законом не установлено, что после приёма товара у покупателя до экспертизы этот товар должен быть ему возвращён.
"Продавец (изготовитель), уполномоченная организация или уполномоченный индивидуальный предприниматель, импортер обязаны принять товар ненадлежащего качества у потребителя и в случае необходимости провести проверку качества товара. Потребитель вправе участвовать в проверке качества товара".
Т. е. проверка качества проходит в присутствии покупателя, если тот пожелает. Если у продавца возникают сомнения в причинах возникновения недостатка, тот проводит экспертизу. И законом не установлено, что после приёма товара у покупателя до экспертизы этот товар должен быть ему возвращён.
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