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Консультация № 88095
22.05.2007, 17:11
0.00 руб.
0
3
3
Уважаемые эксперты! НЕкорректно удален КАСПЕРСКИЙ 6.,остались в папке два файла с расширением-DLL-. Не убираются ни сами,ни утилитами.Диагноз: файлы задействованы или доступ запрещен.Из-за этого не могу установить другой антивирус. Помогите начинающему!!!
СПАСИБО ВСЕМ,У КОГО ЧУТКОЕ СЕРДЦЕ!
СПАСИБО ВСЕМ,У КОГО ЧУТКОЕ СЕРДЦЕ!
Обсуждение
Неизвестный
22.05.2007, 17:20
общий
это ответ
Здравствуйте, Игорь Грин!
Во первых удостоверьтесь что у вас права администратора на компьютере, затем скачайте утилиту Unlocker здесь http://ccollomb.free.fr/unlocker/unlocker1.7.9.exe и удалите с помощью ее.
Во первых удостоверьтесь что у вас права администратора на компьютере, затем скачайте утилиту Unlocker здесь http://ccollomb.free.fr/unlocker/unlocker1.7.9.exe и удалите с помощью ее.
22.05.2007, 19:07
общий
это ответ
Здравствуйте, Игорь Грин!
Посмотрите здесь «Пуск-панель управления->Администрирование->Службы», ищем в службах Касперского, в частности «Kaspersky Anti-Virus», и выключаем эту службу. Далее следуем совету HESICbITb/НЕЯСЫТЬ.
Но можно поступить по другому. Устанавливаем снова антивирус Касперского, тот который у вас стоял. Теперь перед удалением, отключаем службу от Касперского и спокойно удаляем Касперского без следа.
Посмотрите здесь «Пуск-панель управления->Администрирование->Службы», ищем в службах Касперского, в частности «Kaspersky Anti-Virus», и выключаем эту службу. Далее следуем совету HESICbITb/НЕЯСЫТЬ.
Но можно поступить по другому. Устанавливаем снова антивирус Касперского, тот который у вас стоял. Теперь перед удалением, отключаем службу от Касперского и спокойно удаляем Касперского без следа.
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