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Консультация № 70300
10.01.2007, 15:37
0.00 руб.
0
1
1
Здравствуйте, уважаемые эксперты.
Я купил картридж НР 8727 для струйного принтера. После его установки принтер стал печатать с полосами. Я вернулся в магазин и попросил обменять его или вернуть деньги. На что мне ответили, что обменяют только после заключения экспертизы официального сервис-центра Hewlett packard и вести картридж на эту экспертизу я должен сам. Насколько это правомерно?
P.S заранее спасибо.
Я купил картридж НР 8727 для струйного принтера. После его установки принтер стал печатать с полосами. Я вернулся в магазин и попросил обменять его или вернуть деньги. На что мне ответили, что обменяют только после заключения экспертизы официального сервис-центра Hewlett packard и вести картридж на эту экспертизу я должен сам. Насколько это правомерно?
P.S заранее спасибо.
Обсуждение
Неизвестный
10.01.2007, 18:23
общий
это ответ
Здравствуйте, Дима Самолетов!
Согласно ст. 18 закона "О защите прав потребителей", продавец обязан принять у потребителя товар ненадлежащего качества и, при необходимости, провести проверку качества. Так что ответ продавца не обоснован. Проверку качества и экспертизу должен проводить он сам.
Согласно ст. 18 закона "О защите прав потребителей", продавец обязан принять у потребителя товар ненадлежащего качества и, при необходимости, провести проверку качества. Так что ответ продавца не обоснован. Проверку качества и экспертизу должен проводить он сам.
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