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Уважаемые эксперты! Проверял компьютер программой DrWeb 5.0. Обнаружился вирус. Программа его удалила и попросила перезагрузить компьютер. После перезагрузки на рабочем столе нет ни одного ярлыка, пропала панель инструментов и кнопка пуск. Перезагрузился в защитном от сбоев режиме - тоже самое, черный экран и надписи по углам, что система работает в защитном режиме. Что делать?
Здравствуйте, Касаткин Вячеслав Александрович! Через диспетчер задач откройте редактор реестра. Это можно сделать создав новую задачу regedit.exe в редакторе реестра откройте ветвь HKEY_LOCAL_MACHINE - SOFTWARE - Microsoft - Windows NT - CurrentVersion - Winlogon и проверьте, значения двух параметров: параметр "Shell" - значение "Explorer.exe" параметр "Userinit" - значение "C:\WINDOWS\system32\userinit.exe,"
если они отличаются от написанных то исправьте их
Неизвестный
10.02.2009, 13:19
общий
10.02.2009, 23:34
это ответ
Здравствуйте, Касаткин Вячеслав Александрович!
С такой проблемой уже сталкивался. Был заражен, какой то системный файл, после удаления которого перестал запускаться исполняющий файл Explorer.exe. Мой совет - переустанавливать систему.
Неизвестный
10.02.2009, 13:43
общий
2 Касаткин Вячеслав Александрович: На форуме Касперского видел следующую рекомендацию, которая помогла в ситуации исчезновения рабочего стола:
http://z-oleg.com/avz4.zip - в AVZ Файл-Восстановление системы есть пункт "Восстановление настроек рабочего стола" Попробуй еще выполнить там же "Удаление отладчиков системных процессов" , "Восстановление ключа запуска Explorer", "Восстановление настроек проводника"
Запустить AVZ можно через диспетчер задач (должен быть доступен через комбинацию клавиш Ctrl+Alt+Delete)... Этот совет уже помог задавшему вопрос 159994
недавно лечил комп -вирус удалял оболочку Explorer.exe .... Я грузился с LIveCD сканил комп AVZ и CureIt, затем из дистрибутива восстановил Explorer.exe и потом комп заработал. Сначала воспользуйтесь советом Black Cloud -если будет ошибка файл не найден -значит експлорер удален...
Неизвестный
10.02.2009, 16:02
общий
А в какой папке должен быть установлен Explorer.exe?
c:\windows или если система стоит не на "С" - подставьте букву системного диска
Неизвестный
10.02.2009, 17:35
общий
Файл Explorer.exe присутствует в папке Windows, но при попытке его запустить, система пишет, что не может найти данный файл. Параметры "Shell" и "Usernit" поправил, но все осталось по старому.
мне раз помоголо такое explorer.exe переименовываем в explorer1.exe и соответственно исправляем параметр Shell, похоже, что вирусы еще действуют в вашей системе.
Об авторе:
Правильно заданный вопрос должен содержать ответ!
Неизвестный
10.02.2009, 20:19
общий
Проблема решена. Спасибо всем. Помогла программа AVZ. Восстановила все настройки и Explorer.
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