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Консультация № 109116
12.11.2007, 20:13
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Здравствуйте! Приобрел в магазине радиотелефон, через полгода он сломался, сдал его по гарантии, выдали бумаги о сдаче тавара на ремонт, на ней написано что ремонт производиться до 60 дней, но прошло уже 3,5 месяца. Могу ли я потребовать возврат денег или обмен тоавара?
Обсуждение
Неизвестный
12.11.2007, 20:34
общий
это ответ
Здравствуйте, Рибров Александр Викторович!
Да конечно, согласно определению ЗЗПП, для устранения дефекта требуется не соиразмерное кол-во времени. И потом, ст. 19(если не ошибаюсь, т.к. пишу по памяти) письменно срок указан и он нарушен, Вы вправе требовать компенсацию за просрочку по ГК. Пишите претензию на имя ген.директра АСЦ и копию в Роспотребназор. Вам выдадут акт, об отсутствии запасных запчастей, с этой справкой обращаетесь к продавцу и получаете обратно сумму, которую Вы платили при покупке, без вычета износа и потери товарного вида.
Да конечно, согласно определению ЗЗПП, для устранения дефекта требуется не соиразмерное кол-во времени. И потом, ст. 19(если не ошибаюсь, т.к. пишу по памяти) письменно срок указан и он нарушен, Вы вправе требовать компенсацию за просрочку по ГК. Пишите претензию на имя ген.директра АСЦ и копию в Роспотребназор. Вам выдадут акт, об отсутствии запасных запчастей, с этой справкой обращаетесь к продавцу и получаете обратно сумму, которую Вы платили при покупке, без вычета износа и потери товарного вида.
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