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Консультация № 70295
10.01.2007, 14:10
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Здравствуйе! у меня возникли некоторые проблемы: я купила дубленку, продавщица утверждала что она натуральная, через некоторое время я зацепила эту куртку чуть чуть, и она конечно же порвалась, я за свой счет сделала экспертизу, оказалось что она вовсе не натуральная а искусственная, продавщица же до сих пор утверждает что она натуральная и эскпертиза липовая. вопрос вот в чем насколько реальны мои шансы выиграть это дело в суде и если можно ссылки на статьи закона, и еще есть ли какая нибудь гарантия на кожаные вещи. заранее спасибо за ответ
Обсуждение
Неизвестный
10.01.2007, 18:20
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это ответ
Здравствуйте, Гайнуллина!
> если можно ссылки на статьи закона,
Закон "О защите прав потребителей", ст. 10, 12, 18.
> есть ли какая нибудь гарантия на кожаные вещи
Установка гарантийного срока не обязанность, а право. На вашу вещь он может быть, а может и не быть установленным.
Шансы выиграть дело в суде зависят от двух условий:
1) Можно ли доверять "эксперту" установившему, что дубленка сделана из искуственной кожи?
2) Сможете ли вы доказать, что при продаже продавец описал вам эту вещь как сделанную из натуральной кожи?
Если ответ на оба вопроса "да", то дело вы скорее всего выиграете.
> если можно ссылки на статьи закона,
Закон "О защите прав потребителей", ст. 10, 12, 18.
> есть ли какая нибудь гарантия на кожаные вещи
Установка гарантийного срока не обязанность, а право. На вашу вещь он может быть, а может и не быть установленным.
Шансы выиграть дело в суде зависят от двух условий:
1) Можно ли доверять "эксперту" установившему, что дубленка сделана из искуственной кожи?
2) Сможете ли вы доказать, что при продаже продавец описал вам эту вещь как сделанную из натуральной кожи?
Если ответ на оба вопроса "да", то дело вы скорее всего выиграете.
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