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Консультация № 67079
15.12.2006, 11:01
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Добрый День!
я хотела бы задать свой отдельный вопрос.
Что в законе "О защите прав потребителей" подразуменвается под товарным видом. И пример. Вот если я купила оперативную память для ПК, она была в такой коробочке-пенале. Когда мы решили ее вернуть из-за неподходящей коплектации, нам скзаали,что испорчен ее товарый вид, т.к. коробочка была заклеена наклейкой, а мы ,само собой, когда открывали коробку наклейку разорвали. и вот вопрос.
Подходит ли это под товарный вид. И вообще, что под этим подразумевается.
я хотела бы задать свой отдельный вопрос.
Что в законе "О защите прав потребителей" подразуменвается под товарным видом. И пример. Вот если я купила оперативную память для ПК, она была в такой коробочке-пенале. Когда мы решили ее вернуть из-за неподходящей коплектации, нам скзаали,что испорчен ее товарый вид, т.к. коробочка была заклеена наклейкой, а мы ,само собой, когда открывали коробку наклейку разорвали. и вот вопрос.
Подходит ли это под товарный вид. И вообще, что под этим подразумевается.
Обсуждение
Неизвестный
15.12.2006, 19:07
общий
это ответ
Здравствуйте, Dania!
> Что в законе "О защите прав потребителей" подразуменвается под товарным видом.
Внешний вид товара и упаковки, наличие ярлыков, наклеек, сохранности комплектующих и расходных материалов.
> нам скзаали,что испорчен ее товарый вид, т.к. коробочка была заклеена наклейкой, а мы ,само собой, когда открывали коробку наклейку разорвали
Продавец выбрал неправильный способ для отказа в вашем требовании. Порванная наклейка разумеется портит товарный вид. Но компьютерные комплектующие, если они надлежащего качества, не подлежат обмену по требованию потребителя (постановление Правительства РФ от 19 января 1998 г. N 55, п. 11).
> Что в законе "О защите прав потребителей" подразуменвается под товарным видом.
Внешний вид товара и упаковки, наличие ярлыков, наклеек, сохранности комплектующих и расходных материалов.
> нам скзаали,что испорчен ее товарый вид, т.к. коробочка была заклеена наклейкой, а мы ,само собой, когда открывали коробку наклейку разорвали
Продавец выбрал неправильный способ для отказа в вашем требовании. Порванная наклейка разумеется портит товарный вид. Но компьютерные комплектующие, если они надлежащего качества, не подлежат обмену по требованию потребителя (постановление Правительства РФ от 19 января 1998 г. N 55, п. 11).
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