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Консультация № 173825
29.10.2009, 18:58
0.00 руб.
0
4
1
Здравствуйте.
Скажите пожалуйста, у меня периодически ( через 3-10мин) при заходе на сайт браузер пишет ,что соединение сброшено сервером - я обратился к своему хостеру - он мне ответил ,что
"На сервере проблем не замечалось, скорее всего проблемы были у вашего местного провайдера при подключении к шлюзу utel-10G-gw.ix.net.ua"
я сделал tracert - скриншот его по этому адресу http://i048.radikal.ru/0910/42/aafbf08c4399.jpg , у кого всё таки проблемы у моего провайдера интернета или у хостера ?
Спасибо.
Скажите пожалуйста, у меня периодически ( через 3-10мин) при заходе на сайт браузер пишет ,что соединение сброшено сервером - я обратился к своему хостеру - он мне ответил ,что
"На сервере проблем не замечалось, скорее всего проблемы были у вашего местного провайдера при подключении к шлюзу utel-10G-gw.ix.net.ua"
я сделал tracert - скриншот его по этому адресу http://i048.radikal.ru/0910/42/aafbf08c4399.jpg , у кого всё таки проблемы у моего провайдера интернета или у хостера ?
Спасибо.
Обсуждение
Неизвестный
30.10.2009, 07:09
общий
это ответ
Здравствуйте, Dima1967.
Cудя по скриншоту проблем нет ни у вас ни у вашего хостинг-провайдера.
7 хоп - "превышен интервал ожижания" может быть из-за того, что на этом узле запрещены ICMP пакеты, поэтому он и не отвечает при трассировке.
Проверьте со своей стороны работу браузера, прокси, файрвола
После этого запросите у провайдер логи по своему сайту и посмотрите какую ошибку выдает сервер в момент вашего сбоя.
Cудя по скриншоту проблем нет ни у вас ни у вашего хостинг-провайдера.
7 хоп - "превышен интервал ожижания" может быть из-за того, что на этом узле запрещены ICMP пакеты, поэтому он и не отвечает при трассировке.
Проверьте со своей стороны работу браузера, прокси, файрвола
После этого запросите у провайдер логи по своему сайту и посмотрите какую ошибку выдает сервер в момент вашего сбоя.
5
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