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Консультация № 142365
27.08.2008, 01:17
0.00 руб.
0
2
2
установила NOD32. он требует обновления. я нажимаю"обновить сейчас", вылазит окно "введите пароль для доступа". написан пароль, например u45.eset.com. в окошке "имя пользователя" я ввожу свое имя "Cвета". в окошке "пароль" ввожу пароль u45.eset.com. мне выдается "неправильное имя пользователя или пароль". что делать? как обновить антивирусник?
Обсуждение
Неизвестный
27.08.2008, 01:30
общий
это ответ
Здравствуйте, Svetochka1!
Возможно два варианта:
1. Вы пользуетесь пиратской версией программы. В таком случае необходимо купить лицензию - всего 1080 рублей в год. Подробную информацию можно посмотреть здесь. После регистрации кода с диска с программой Вам будут выданы имя пользователя и пароль для обновления программы.
2. Вы вводите неверные данные: нужно вводить не Ваше имя и имя сервера, а имя пользователя и пароль, которое Вам прислали после активации программы.
Пишите в мини-форум, если будут вопросы.
Удачи!
Возможно два варианта:
1. Вы пользуетесь пиратской версией программы. В таком случае необходимо купить лицензию - всего 1080 рублей в год. Подробную информацию можно посмотреть здесь. После регистрации кода с диска с программой Вам будут выданы имя пользователя и пароль для обновления программы.
2. Вы вводите неверные данные: нужно вводить не Ваше имя и имя сервера, а имя пользователя и пароль, которое Вам прислали после активации программы.
Пишите в мини-форум, если будут вопросы.
Удачи!
27.08.2008, 08:50
общий
это ответ
Здравствуйте, Svetochka1! Очень жалко, что информация о приобретённом Вами продукте не полная, если зто легальная "коробочная" версия, то Вы должны её зарегистрировать на официальном сайте ESET, после чего, Вам, по указанному при регистрации адресу, пришлют пароль и имя пользователя,
если Вы вводите свои личные данные, то обновления не буду происходить. Ссылка на регистрацию в смотрите в приложении.
Приложение:
http://www.esetnod32.ru/support/register.php
если Вы вводите свои личные данные, то обновления не буду происходить. Ссылка на регистрацию в смотрите в приложении.
Приложение:
http://www.esetnod32.ru/support/register.php
Об авторе:
SkVadim
SkVadim
Форма ответа
Отправка постов/ответов доступна только зарегистрированным и подтвержденным пользователям.
Если Вы уже зарегистрированы на Портале - войдите в систему, если Вы еще не регистрировались - пройдите простую процедуру регистрации.