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Консультация № 174136
11.11.2009, 17:14
0.00 руб.
0
2
1
Здравствуйте.
Возникла прблема на ПК знакомого, поэтому не знаю после чего это началось.
Стоит Vista, IE8.
В IE8 не удается ни сохранить файл при скачивании (нет реакции на нажатие кнопки Сохранить),
ни прикрепить файл к письму - система выдает сообщение "Cannot load btrez.dll".
В других браузерах - Mozilla и Google Chromу - проблем не возникает.
Пробовал переустановить IE, скачав его с официального сайта MS,
но при установке в Viste вылетает сообщение
"Установлена более поздняя версия, дальнейшая установка не возможна",
на этом все и заканчивается.
Может возможно каким-либо способом восстановить bdrez.dll?
Интересно, почему он отсутствует - некорректная чистка системы, установка стороннего ПО,
вирусы - хотя стоит постоянно обновляемый Касперский - не панацея, конечно, но все-таки...
Сброс параметров на умолчание в IE ни к чему не привел.
Спасибо.
С уважением,
Владимир.
Возникла прблема на ПК знакомого, поэтому не знаю после чего это началось.
Стоит Vista, IE8.
В IE8 не удается ни сохранить файл при скачивании (нет реакции на нажатие кнопки Сохранить),
ни прикрепить файл к письму - система выдает сообщение "Cannot load btrez.dll".
В других браузерах - Mozilla и Google Chromу - проблем не возникает.
Пробовал переустановить IE, скачав его с официального сайта MS,
но при установке в Viste вылетает сообщение
"Установлена более поздняя версия, дальнейшая установка не возможна",
на этом все и заканчивается.
Может возможно каким-либо способом восстановить bdrez.dll?
Интересно, почему он отсутствует - некорректная чистка системы, установка стороннего ПО,
вирусы - хотя стоит постоянно обновляемый Касперский - не панацея, конечно, но все-таки...
Сброс параметров на умолчание в IE ни к чему не привел.
Спасибо.
С уважением,
Владимир.
Обсуждение
Неизвестный
11.11.2009, 17:37
общий
это ответ
Здравствуйте, Curier.
Насколько я понимаю, ошибка "Cannot load btrez.dll" в основном появляется у пользователей WINDOWS VISTA, если на компьютере установлены драйверы BLUETOOTH.
В этом случае рекомендуется удалить драйверы BLUETOOTH, удалить записи о нём в реестре и установить эти драйверы заново, НО НЕ В ПАПКУ Program Files, а, например, создать для BLUETOOTH специальную папку и установить драйверы в неё.
Насколько я понимаю, ошибка "Cannot load btrez.dll" в основном появляется у пользователей WINDOWS VISTA, если на компьютере установлены драйверы BLUETOOTH.
В этом случае рекомендуется удалить драйверы BLUETOOTH, удалить записи о нём в реестре и установить эти драйверы заново, НО НЕ В ПАПКУ Program Files, а, например, создать для BLUETOOTH специальную папку и установить драйверы в неё.
5
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