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Консультация № 139933
14.07.2008, 06:48
0.00 руб.
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5
0
Здравствуйте, уважаемые эксперты ! Недавно у меня возникла проблема следующего плана: на некоторых компьютерах домена принтеры стали вести себя очень странно. Под учетной записью администратора домена печать проходит прекрасно, но стоит зайти под пользовательской учетной записью, как начинаются проблемы с печатью. Если выводить документ полностью, то он нормально распечатывается, но если задавать в параметрах печати, например, печать только нечетных страниц, то появляется сообщение о том, что документ не удалось напечатать. Происходит это, если только задавать особые параметры печати (по номерам страниц, несколько копий документа). Причем проблема возникает именно под пользовательской учетной записью. Конечно можно сделать всех пользователей администраторами домена :)), но это не вариант. Буду радо узнать ваше мнение по этому поводу.
Обсуждение
Неизвестный
14.07.2008, 21:10
общий
А под учётной записью локального администратора?Принтеры (сетевые?) в AD или подключены непосредственно к рабочим станциям?
Неизвестный
14.07.2008, 22:54
общий
А печать происходит с локальной рабочей станции или с сервера терминалов?
Неизвестный
15.07.2008, 02:15
общий
To skrech.Под записью локального администратора, печать выполняется так же замечательно. Принтеры с данными проблемами подключены именно к рабочей станции. Некоторые из них в AD, некоторые нет.To Goblin34.Сервер терминалов не используется, все работают на локальных станциях.
Неизвестный
15.07.2008, 20:19
общий
Очень похоже на неполадки в работе драйверов. Как будто часть драйверов устанавливается /загружается при печати, а не при старте системы.
Есть параметр в локальных политиках (Конфигурация компьютера-назначение прав пользователя-загрузка и выгрузка драйверов устройств), который по умолчанию разрешает выгрузку и загрузку драйверов только администраторам. Попробуйте на одном компьютере добавить в этот параметр пользователей. Однако, это снижает безопасность системы.
Также надо попробовать переустановить драйверы принтера. Может быть, они были установлены некорректно.
Есть параметр в локальных политиках (Конфигурация компьютера-назначение прав пользователя-загрузка и выгрузка драйверов устройств), который по умолчанию разрешает выгрузку и загрузку драйверов только администраторам. Попробуйте на одном компьютере добавить в этот параметр пользователей. Однако, это снижает безопасность системы.
Также надо попробовать переустановить драйверы принтера. Может быть, они были установлены некорректно.
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