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Консультация № 90548
08.06.2007, 10:12
0.00 руб.
0
2
2
Здравствуйте уважаемые эксперты! Обращаюсь к Вам наверное не совсем по теме. Есть МФУ Samsung 5530FN подключен к серверу терминалов для него установлена программа контроля Smart Panel, до недавнего времени все рботало нормально, факсы принимал и отправлял, сканировал и печатал по сети. Вдруг одна из настроек сбилась а именно этот МФУ раньше отправлял принятые факсы на указанный e-mail а теперь не отправляет на мониторе устройства постоянно присутствует надпись "Ошибка отправки (Аутентификация)". В программе SMART PANEL всё установлено правильно и имя почтового адреса и адрес сервера, к тому же изменить в этой программе ничего не получается она запрашивает имя пользователя и пароль, а я их не знаю и программу переустановить не получиться. При всем этом он печатает по сети и сканирует, а так же принимает и отправляет факсы, но не пересылает их по почте! Помогите очень нужно!!!
Приложение:
Надпись на мониторе "Ошибка отправки (Аутентификация)"
Приложение:
Надпись на мониторе "Ошибка отправки (Аутентификация)"
Обсуждение
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