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Консультация № 66895
14.12.2006, 02:59
0.00 руб.
0
5
1
Здравствуйте Уважаемые эксперты. С вопросом обращается мой товарищ, т.к. у него проблемы с установкой соединения. Привожу дословно составленный им вопрос. До определенного времени все работало нормально, но однажды при попытке установить связь с провайдером было получено сообщение о невозможности установки соединения. В свойствах подключения указано, что модем удален. Диспетчер устройств модем (внутренний) не обнаруживает, в свойствах модема указано, что он не работает. Удаляю созданное подключение и модем. С помощью мастера устанавливаю модем и создаю новое подключение. Мастер говорит, что модем установлен успешно на порт СОМ1,хотя в свойствах подключения указывается СОМ3 и что модем не работает, опрос диспетчера устройств, подтверждает задействованность порта СОМ3 и свободу порта СОМ1. А также диспетчер видит модем, но со знаком "!" в желтом треугольнике. В свойствах модема выводится сообщение, что запуск устройства невозможен, код ошибки 10 (иногда 12). Попытка исправить положение внутренними средствами приводит выводу совета:"обновить Биос и файл inf". В интернет выйти не могу, диска к модему нет. Пробовал откат системы. После установки модема, при перезагрузке, система удаляет модем и опять диспетчер устройств его не обнаруживает. Что делать дальше? Если возможно, помогите пожалуйста разобраться с этой путаницей. Зараннее благодарен. WIN XP SP2.
От себя: 13.12.06. задал вопрос № 66756. Неужели нет никаких предположений по данному вопросу?
От себя: 13.12.06. задал вопрос № 66756. Неужели нет никаких предположений по данному вопросу?
Обсуждение
15.12.2006, 18:23
общий
это ответ
Здравствуйте, Q2w3!
Предположение такое: нет драйвера на модем, нужно устанавливать драйвер на виртуальный порт COM3. Назовите марку модема и тогда найдем вам драйвер.
Предположение такое: нет драйвера на модем, нужно устанавливать драйвер на виртуальный порт COM3. Назовите марку модема и тогда найдем вам драйвер.
Неизвестный
15.12.2006, 21:51
общий
Охотник, ответ не удаляю, но, пожалуйста внимательно читайте вопрос.Вероятнее всего, идет конфликт по прерываниям. Можно изменить или в Диспетчере устройств или смотреть в Bios‘е. Если это не поможет - необходимо удалить полностью все следы драйвера, задействовать или отключить COM1 и только после этого обратиться к файлу inf.
Неизвестный
16.12.2006, 03:11
общий
Модем: Agere Systems PCI Soft Modem.ТО: Gin. Спасибо, будем пробовать.
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