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Уважаемые эксперты!Помогите решить такую проблему.Для того,чтобы установить новый Антивирус Касперского 2009 я предварительно удалил предыдущую версию 7 при помощи программы Revo Uninstaller.При этом часть файлов мне пришлось удалять вручную,т.к.они остались в папке Антивируса Касперского 7.Без этого новая версия не устанавливалась. Удалив все файлы, я благополучно установил Касперского 2009.Но после всего этого у меня перестало открываться окно "учетные записи пользователей","центр справки и поддержки","поиск"(появляется только анимированный персонаж),и совсем не открывается "восстановление системы".Возможно было удалено что-то лишнее. Подскажите, как справиться с этой проблемой желательно не переустанавливая систему. Установлена Windows XP SP3
у меня перестало открываться окно "учетные записи пользователей","центр справки и поддержки","поиск"(появляется только анимированный персонаж),и совсем не открывается "восстановление системы".Возможно было удалено что-то лишнее. Подскажите, как справиться с этой проблемой желательно не переустанавливая систему. Установлена Windows XP SP3
Неизвестный
28.09.2008, 22:30
общий
Лично мое мнение: удалять программы их собственными деинсталляторами. Особенно , когда это касается таких серьезных вещей, как защита (они имеют доступ ко всей системе). У Вас, вообще-то, налицо все признаки того, что похозяйничал вирус. Ну прямо один к одному. Откуда у Вас скачан "Касперского 2009"? Патчами пользовались? В удаленных Вами папках ничего такого быть просто не может . Все признаки изменений в реестре ! Далее:
При этом часть файлов мне пришлось удалять вручную,т.к.они остались в папке Антивируса Касперского 7. Без этого новая версия не устанавливалась .
Это скажите "спасибо" Вашему деинсталлятору (читаем переход на 2009 >>) И я сам лично переходил с KIS7 на KIS2009 - без проблем (лицензия). Могу посоветовать следующее: Скачайте AVZ >>. Несмотря на то, что Вы уверены, что вирусов нет, я-бы рекомендовал обновить базы AVZ и просканировать систему заново. (документация >>) Коротко (для сканирования): -AVZPM - установить драйвер -AVZGUARD- включить -Справа отмечаем "Выполнять лечение", HackTool- лечить -Файл-Стандартные скрипты-отмечаем 1-Выполнить По окончании отмечаем в окне все жесткие диски и съемные носители (если они есть) за исключением CD-DVD. Запускаем сканер. По окончании (если не сканировать, то можно отсюда) -Файл-Восстановление системы-отмечаем все пункты, кроме 18. Выполняем. Далее, не отключая защиты и ничего не делая - перезагружаемся. Проверяем то, что не работало.
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