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Консультация № 139784
11.07.2008, 09:44
0.00 руб.
0
7
1
Здравствуйте! Такая проблема пытался установить антивирус касперского5 запустил ехе-шник а он выдал Установка не завершена перезагрузите компьютер. Перезагрузил не помогло проблема осталась. Есть ли способ решения данной проблемы без переустановки ОС?
Заранее благодарен!
Заранее благодарен!
Обсуждение
Неизвестный
11.07.2008, 09:56
общий
Первый и самый, пожалуй, главный вопрос: откуда Вы этот самый "ехе-шник" взяли (скачали)? Если не с сайта лаборатории Касперского, то этим уже многое сказано.Второе: 5 версия уже устарела "морально и физически". Ее установку (в отличие от старших версий) лучше производить, предварительно проверив ПК сканерами или подключив свой винчестер к другому ПК. На Вашем ЖД могут быть вирусы, препятствующие его установке.Ну и как вариант: попробуйте установить его, загрузившись в безопасном режиме (F8 в начале загрузки), если пренебрегаете вторым пунктом.И еще: думаю, что у Вас не Vista.
Неизвестный
11.07.2008, 10:00
общий
Дело в том что на другом компьютере он устанавливается без всяких предварительных действий. С безопасного режима такая же ерунда
Неизвестный
11.07.2008, 10:25
общий
Можно попробовать следующее:-удалить-вычистить его следы из скрытых папок "Documents and Settings/Application Data", "Documents and Settings/Local Settings/Application Data" всех "пользователей" вашего ПК (user, Администратор, Default User)-вычистить его следы из реестра-запустить Ashampoo Uninstaller и ещё им перепроверить всё?А гораздо лучше, как уже говорил уважаемый Janpit, скачать последнюю версию с сайта www.kaspersky.ru
Неизвестный
11.07.2008, 10:43
общий
<b>Кузнецов Роман Владимирович</b>>...на другом компьютере он устанавливается без всяких предварительных действий...Могу привести пару примеров, когда так и будет. Вы-же ни о чем не пишете, а мы тут перебираем варианты...- см. окончание п.2 моего предыдущего сообщения (Ваш ПК чист?)- были установлены (стоят сейчас) и (или) некорректно удалены сторонние антивирусные программы. А на "том" ПК их нет (не было).
11.07.2008, 14:51
общий
это ответ
Здравствуйте, Кузнецов Роман Владимирович!
Предположительно, исходя из информации вопроса, на данную ОС уже пытались установить продукт Касперского.
Возможно, оставшиеся следы неверно удаленного ПО мешают нормальной установке.
Воспользуйтесь утилитой <B>Kavremover</B><I>(прикреплена к ответу)</I>,
перезагрузите ПК, попытайтесь начать установку снова.
Предположительно, исходя из информации вопроса, на данную ОС уже пытались установить продукт Касперского.
Возможно, оставшиеся следы неверно удаленного ПО мешают нормальной установке.
Воспользуйтесь утилитой <B>Kavremover</B><I>(прикреплена к ответу)</I>,
перезагрузите ПК, попытайтесь начать установку снова.
Об авторе:
Детям в интернет нельзя, интернет от них тупеет
Детям в интернет нельзя, интернет от них тупеет
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